FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

jealous devil chunx

There is no such thing as a bad question. But just in case, here are some answers, so you don’t have to ask a bad question. Looking for even more information? Contact us! Go ahead, be the know it all.

Making Jealous Devil

  • Wood. Just wood! Really! But if you want to get technical:

    Lump Charcoal: 100% South American Hardwood (Quebracho Blanco)

    Maxxx Briquets: 95% South American Hardwood (Quebracho Blanco) and 5% vegetable starch

    Hex Briquets: 100% FSC Certified Eucalyptus

    Blox Firelogs: 100% USA Hardwood (Oak/Hickory)

  • Hell no! To date, we’ve never cut down a tree to make charcoal. All of our products use one of the following:

    – up-cycled surplus prime wood (harvested legally under Paraguay’s strict conservation laws, or else sourced from US manufacturers that responsibly process high quality lumber)

    – sustainable wood species (eucalyptus and others, generally certified by the [FSC] to guarantee sustainability

    Unlike many manufacturers, we are actively committed to creating sustainable products, reducing our carbon footprint, and protecting local ecosystems and economies.

  • Jealous Devil is an artisanal product and is not going to be completely uniform within or between bags. We strive for fist-sized lumps or larger on average, but you’ll always see variation above and below that in a bag (especially if UPS has gotten a little frisky with your box). But remember the size of the lump doesn’t determine the quality of burn – a 2″ lump of JD will burn better than a 4″ lump made from scrap softwood or mesquite.

Lighting and Using

  • Congratulations! You’re moving up in the world, kid. You’ll typically want to use 25-50% less lump charcoal if you’re used to briquette, and 15-25% less if you’re used to other types of lump. Jealous Devil burns significantly hotter than other fuels as well – so watch your thermometer the first time you fire it up.

  • We disagree with lighter fluid at a soul-deep level. Just don’t. Please. Light our charcoals with an active starter (MAP/propane torch or Looflighter), or in a charcoal chimney with a few wax cubes or similar types of starters. Started correctly, these should be at a cook-ready state within 15 minutes. For Blox, we strongly advise using a bed of high quality kindling underneath and using a torch. Started correctly, Blox should be lit end-to-end and produce little visible smoke within 20 minutes. If it looks like a stick of burning incense or you’re having trouble keeping it lit, use a hotter and/or longer-lasting starter.

  • Hell yes! Jealous Devil is equally awesome for open grills and low-oxygen smoker environments. Use it everywhere from tabletop Weber Smokey Joes to Big Green Eggs to truck-sized offset smokers or backyard pizza ovens. You can use it alone (it’s great, really) or in combination with your favorite wood for more complex flavor combinations.

  • They use this type of charcoal to fuel metal forges. It’ll be plenty toasty for your pizza. Our lump charcoal exceeded 1100F max temps in independent testing.

  • This is perhaps our most commonly asked and most impossible to answer question. Weather, grill type, storage, and other factors play a huge role in your fuel’s performance. What we can say is that we’ve had multiple reports of our charcoal lasting 4+ hours in open grills and up to 20+ hours in smokers/kamados. A pro chef cooked a whole pig over 5 hours in a Caja China smoker with approximately 30lbs of charcoal (less than 1 bag). Especially if you’re new to BBQ (but even if you’re not), we recommend you keep a log of your cooks to ensure reliability.

Connecting with Jealous Devil

  • We want your experience with our charcoal to be awesome. We have a 100% satisfaction guaranteed policy and are happy to refund or replace product within 30 days of purchase. See the details on our Shipping & Returns page, and contact us via the form on Contact Us page, or call 661-532-8767.

  • Hit us up on the contact form or by calling/texting us at 661-532-8767.

  • Sweet! Contact us through our marketing team at marketing@jealousdevil.com

Getting your Jealous Devil

  • You bet. Hit us up on our Wholesale Contact page. We supply restaurants, distributors, retailers, and even the occasional backyard fanatic that buys by the pallet.

  • Visit our Store Locator to check where you can find our products.